In a post-pandemic world, many healthcare organizations feel the stress of staffing shortages, burnout, and low engagement. Since 2020, a survey from the National Council of State Boards of Nursing found over 100,000 RNs alone left the field to pursue new career paths. Beyond its financial implications, turnover has a significant impact on productivity. It can gradually decrease the motivation of previously committed employees, setting off a chain reaction that directly influences patient care.
After 7 years of collecting survey data, we’ve crafted 5 strategies to improve retention:
Why Does it Matter?
CMS acknowledges the strong link between staff turnover rates and the quality of patient care. Healthcare providers with lower turnover rates tend to achieve higher levels of patient satisfaction and better patient care outcomes. To tackle this issue, CMS is implementing the Nursing Staff Turnover Measure as part of its Value-Based Payment (VBP) program, starting in FY 2026. We will delve deeper into this measure in future blog posts.
If you're not engaging employees and regularly surveying for feedback, it's time to start! We're here to help.